Run the City. Reach the Resident.
All in One Place.
Civify is the all-in-one operations and communication platform built for local government — project management, road restrictions, staff collaboration, and resident engagement, unified in a single system.
The First CRM Built Exclusively for Local Government Agencies!
Most municipalities run their work in one place and talk to residents in another — spreadsheets for projects, a separate notification tool for alerts, nothing at all for day-to-day resident engagement. Civify closes that gap. It's a single platform where Public Works, Utilities, Community Development, and PIO teams manage projects and road restrictions, and where residents get real-time updates, a social-style feed of what's happening in their neighborhood, and a direct line to submit feedback — all from one app.
Keeping the public informed about road closures, utility work, neighborhood improvements, or other community events is vital to building trust and ensuring smooth operations. Traditional methods like door-to-door flyers are outdated - they often go unnoticed, are costly in labor, and don’t provide real-time updates or allow for easy communication when things change.
Introducing Civify™ – the tool you've been waiting for to bridge the communication gap between projects and residents. We are an all-in-one solution designed for municipalities to communicate effectively with their communities. With our platform, you can provide the public with instant access to details right in their pocket. Our mobile app offers real-time, map-based alerts that show what’s happening around them and allows for two-way communication, ensuring the community stays informed and connected throughout every project.
What Civify™ can offer your organization
Key Features
Diverse User Notification Options
We provide a range of notification options to cater to all users. Our software offers text message, email, and automated call notifications, ensuring that we have a notification type to suit the preferences of every user. We also provide a web-app to put information directly into the pocket of the community.
Streamlined Resident Feedback System
Our Feedback Form streamlines the process by allowing residents to submit feedback such as complaints, including descriptions, photo uploads, and location details, allowing your team to efficiently address feedback.
Unique Community Communication App
Our software is a unique tool for successful project communication, bridging the communication gap and ensuring effective collaboration, making it stand out in the market.
Simplified Project Management
Our software has a simple design that helps your team stay focused on the critical needs of your project, while efficiently managing necessary team communication.
Cloud-Based Accessibility
Our software is platform-agnostic! As we operate entirely in the cloud, you or your constituents can access the information you need from anywhere in the world at any time.
Multiple User Account Levels
Multiple account levels for every type of user — Admins, Staff, External Users (consultants, inspectors, contractors), and Residents — with unlimited Resident Accounts included on every plan. Granular permissions let you control exactly what each user can view or edit.
Clean and Simple Admin Panel
Effortlessly oversee team members, project staff, contractors, projects, photos, project updates, documents, and feedback. Instantly send notifications with a user-friendly interface that requires minimal training for mastery.
Notification Types for The Whole Community
Notifications are delivered based on user preferences via email, text message, or automated voice calls. For supported languages, alerts are automatically delivered in the resident’s selected language—no translation required by city staff or residents.
Multiple Methods for Residents to Enroll
Residents can enroll in multiple ways: by visiting the enrollment page or scanning a QR code, texting a keyword to receive the signup link, being manually enrolled by a city user, or through a bulk CSV upload.
Notifications as simple as drawing a box around affected residents
Simplify resident notifications with our map tool. Select your project area on the map, draw a box around your target residents, and craft your message—be it an email, text, or an automated voice call.
Feedback Center
Streamline resident feedback with our platform. Residents can submit general comments, issues, or even public input directly through their accounts, bypassing lengthy phone calls.
Multi-language Support
Break language barriers effortlessly — Civify supports 104 languages at the click of a button, keeping every resident connected regardless of what they speak. For select languages, notifications go a step further: emails, text messages, and voice calls are automatically delivered translated, so neither city staff nor residents ever have to translate anything themselves.
Record Retention
Optimize your project management process by swiftly exporting comprehensive project data. From project details to member information, subscribed residents, notifications, updates, and more, ensure smooth record retention and easy data management.
Road Restrictions Map
Add your zones once, and get a daily email digest of every active or upcoming restriction inside them — no need to check the map yourself. See every closure, detour, and lane restriction in real time, with residents able to check what’s happening on their block before they head out, and staff planning around active work without cross-referencing spreadsheets or separate closure lists.
Road Restrictions Conflict Detection
Catch scheduling conflicts before they become problems on the street. Civify automatically flags overlapping restrictions — two projects closing the same road, competing detours routed into each other — so your team can resolve conflicts at the planning stage instead of finding out when crews and residents are already dealing with it.
Partner Communities
Why Choose Civify
What sets us apart is that we understand your industry because we came from doing the same job. We know the struggles in managing communication to residents during neighborhood projects, and that's why we created this revolutionary solution.
Experience the difference and take your project communication to the next level!